Journal of Tourism, Hospitality and Culinary Arts

SYARIAH COMPLIANT HOTEL: THE CONCEPT AND PRACTICES
Nur’Hidayah Che Ahmat, Ahmad Hidayat Ahmad Ridzuan, Norrina Din, Noorliza Zainol & Mohamad Azli Razali

Volume 8, Issue 1 - June 2016

Relationship Marketing in Hotel Industry: A Conceptual Study

Leena Nitin Fukey, Jeetesh Kumar, Kandappan Balasubramanian and Jyotsna A. Patil

Modular System and Students Psychomotor Performance

Reezlin Abdul Rahman, Mohamad Amer Hasbullah and Mohd Salehuddin Mohd Zahari

International Tourists Revisit Intention: A Case of the United Arab Emirates

Abdul Rahim Julaimi, Salim Abdul Talib and Mohd Zulhilmi Suhaimi

The Integration Dimensions as Part of Food Acculturation Process: Exploratory Factor Analysis (EFA) Approach

Noriza Ishak and Adilah Ramli

Minority Community Participation in Tourism Development: A Case of Malacca

Nur Shahirah Mior Shariffuddin and Muaz Azinuddin

Volume 8, Issue 2 - December 2016

Redefining Malay Food in the Post Malaysia’s New Economic Policy (NEP)
Abd. Razak Aziz and Awang Azaman Awang Pawi

Tourism Impact and Support for Future Development: Local’s Perspective at Ambaran Village
Suvidha Khanna and Sandeva Khajuria

The Moderating Effects of Wedding Food Costs on the Late Marriage among the Malay Male Adults
Mohd Yusof Kamaruzaman, Mohd Salehuddin Mohd Zahari and Mohd Zulhilmi Suhaimi

Customer Perceptions of Service Quality in Luxury Hotels in Jordan
Ala`a Nimer AbuKhalifeh and Ahmad Puad Mat Som

Malaysian Local Functional Food Attributes and Customer Satisfaction
Fadzilah Mohd Shariff, Dg. Khairunisa Ahmad Sapawi and Hassnah Wee

Volume 9, Issue 1 - June 2017

Factors influencing archaeological tourists’ behavioral intentions: A conceptual framework

Pong Kok Shiong and Abdul Rashid Abdullah

So close yet so far: Economic accessibility of Mount Kinabalu

Christy Bidder, Reni Cacillia Polus and Thomas Edward Jones

‘Japaneseness’ as a measurement of culinary authenticity in Hong Kong’s Michelin rated Japanese restaurants

Watson Baldwin

Uncang Lemuni Sebagai Produk Herba Warisan Tradisional

Amirah Mohd Ali, Aisyah Hasyila Jahidin, Ibtisam Abdul Wahab*, Hannis Fadzillah Mohsin and Mizaton Hazizul Hasan

The extrinsic factors affecting food preferences among Generation Y
Nurul Aida Samsudin, Chemah Tamby Chik, Farah Nurshaheera Azman and Sabaianah Bachok

Malay Food: Innovate or Perish?
Abd. Razak Aziz and Awang Azman Awang Pawi

Volume 9, Issue 2 - June 2017 (Special Issue: Celebrating Hospitality and Tourism Research: Inspire, Explore and Practice)

Asset innovation utilization of tourism village history: A case of Vietnam village, Batam, Indonesia
I. Wayan Thariqy Kawakibi Pristiwasa and Syailendra Reza Irwansyah Rezeki

Community assimilation: Exploring dimension of Melaka tourism product
Mohamad DaimDarson, Ahmad Khairuman Md. Hasim, AkmalAdanan and Aida Nur Mohd Kodri

Medical tourism: Tourist information sources, satisfaction and post behavioural
Nor Adilah Md. Zain, Mohd Salehuddin Mohd Zahari, Mohd Hafiz Hanafiah and Muhammad IzzatZulkifly

Adaptive reuse of historical buildings and local residents’ actual visitation
Adlin Baizura Ariffin, Mohd Salehuddin Mohd Zahari, Salleh Mohd Radzi and Mohd Zain Kutut

Interactive tourism websites attributes and tourist decision to visit Malaysia
Zuliah Abd Hamid, Nurul Izzati Md Khairuddin, Mazlina Mahdzar and Nor Asmalina Mohd Anuar

Sporting event attributes and behavioural intention: Mediating effect of destination image
Dhiya Hikmahana Abdul Razak and Aslinda Mohd Shahril

Domestic travel behaviour among Generation Y
Farhan Faat, Nurul Hazirah Mohd Nasir and Nik Mohd Shahril Nik Mohd Nor

Effect of information source on Sabah destination image and non-visitors’ behavioral intention
Norliza Aminudin, JeraJen Soumin, Intan Rahayu Abdul Razak and SabrinaTarmudi

Site planning for Gudawang Karst Caves, Bogor, Indonesia
Andrianto Kusumoarto, and Rahmat Rejoni

Social media information and hotel selection: Integration of TAM and IAM models
Dayang Nadiah Abang Othman, Arni Abdul Gani and Nur Farahwati Ahmad

Brand equity and event image: Moderating effect of sponsorship
Nurliana Idaini Shamsol, Hassnah Wee and Nuramirah Mohd Yusoff

Youth travel determinants and destination choice: Mediation effects of safety and security
Nuramirah Mohd Yusoff, Hassnah Wee and Nurliana IdainiShamsol

Decision to visit night market from Malaysian customer perspective
Sauda Mazlan, Nur Eleesha Sufi Meran, Malina Hanum Mohd Kamal and Noorazlin Ramli

What draws you here? Intention of youth’s participation in adventure tourism activities
Nor Farhana Usamah and Faiz Izwan Anuar

Penilaian terhadap kedatangan pelancong antarabangsa ke kepulauan Malaysia
Ruhizal Roosli and Jamil Jusoh

River cruise impact towards local community: An Exploratory Factor Analysis approach
Faieznor Mohd Nasir and Mohd Hafiz Hanafiah

“Your Loyalty is Rewarded”: A study of hotel loyalty program in Malaysia
Chong Ka Leong

Museum visitors’ experiential factors and recommendation intention
Siti Athirah Najwa Kamarul Bahrin, Mazlina Mahdzar, Zuliah Abd Hamid and Arni Abdul Ghani

Perceived value in peer-to-peer (P2P) accommodation: A case of Airbnb
Izyanti Awang Razli, Salamiah A. Jamal and Mohd Salehuddin Mohd Zahari

Hotel restaurant brand attributes: Exploratory Factor Analysis
Tuan Ahmad Tuan Ismail, Mohd Salehuddin Mohd Zahari, Hamizad Abd Hadi and Roslina Ahmad

Transformational leadership and turnover intention: Mediating role of overall job satisfaction
Azlinda Hakim Lokman Hakim and Hairunnisa Mohamad Ibrahim

Predictors of training and job performance of 3-star and 4-star hotel front-line employees
Sabrina Raha and Hashim Fadzil Ariffin

Boutique hotel attributes and guest behavioural intentions
Nur Farahwati Ahmad, Mohamad Abdullah Hemdi and Dayang Nadiah Abang Othman

Hotel selection attributes among mature travellers at Redang island
Jazira Anuar, Mushaireen Musa, Khazainah Khalid and Anderson Ngelambong

Factors influencing patrons’ tipping practice at 5-star hotels in Kuala Lumpur, Malaysia
Mohammad Hafizi Md Rus, Razlan Adli Zain, Mohd Onn Rashdi Abdul Patah, Izhar Hafifi Zainal Abidin and Salleh Mohd Radzi*

Total Quality Management (TQM) practices: Challenges faced by hotel managers
Jazira Anuar, Norzuwana Sumarjan and Salleh Mohd Radzi

Green practices in hotel industry: Factors influencing the implementation
Fauziah Deraman, Noralisa Ismail, Ahmad Izzat Mod Arifin and Mohamad Izzuan Azhar Mostafa

Visitors’ impulse shopping behavior at Kuala Lumpur International Airport (KLIA) 2
Salleh Mohd Radzi, Abhar Husaini Abd Hamid and Mohd Farih Mat Yasin

Role of photo stimuli on tourists’ attitudes and brand recognition of out-door advertisement
Mas Azianna Abdul Razak and Faiz Izwan Anuar

Hearing-impaired specialized career education: Does it benefit the hospitality industry?
Norhayati Mohd Yusof, Mohd Salehuddin Mohd Zahari and Fatimah Abdul Ghani

Brand positioning of Kota Bharu as Islamic city
Hasnina Hassan, Ghazali Ahmad and Roslizawati Che Aziz

Internship program: A study on students’ satisfaction
Siti Anis Adilah Tarmazi, Mohamad Aliff Mohmad Jumain, Aida Khalida Mohamed Idris and Zubaidah Mohd Ali Tan

Influence of Wi-Fi service quality towards tourists’ satisfaction and dissemination of tourism experience
Noorhaiza Masri, Faiz Izwan Anuar and Astri Yulia

Impact of web and digital experience on the stickiness of third party hotel website
Nina Farisha Isa, Nor Adila Rosli, Fairuz Hakim and Irina Mohd Akhir

Restaurant advertisement through social media: Examining followers’ responses
Nurul Hamizah Salleh, Mohd Onn Rashdi Abd Patah*, Azlina Samsudin and Zul Hazam Mohd Piah

Customer’s acceptance, usage and M-Satisfaction of Mobile Hotel Reservation Apps (MHRA)
Mohd Noor Ismawi Ismail, Mohamad Abdullah Hemdi, Norzuwana Sumarjan, Mohd Hafiz Hanafiah and Muhammad Izzat Zulkifly

Tourist perception towards Kelantanese food image
Hanif Hanan and Zuliah Abd Hamid

External operating environment and resiliency of foreign ethnic restaurant
Mohd Noor Azmin Akbarruddin, Mohd Salehuddin Mohd Zahari, Mohd Zulhilmi Suhaimi and Darweena BahSimpong

The influence of Baba Nyonya acculturation on the Malacca food identity
Aisyah Tumin, Mohd Salehuddin Mohd Zahari, Noriza Ishak and Khairunnisa Mohamad Abdullah

Overview of Hipster food culture development in Malaysia
Suliza Hairon, Mohd Salehuddin Mohd Zahari, Mohd Noor Azmin Akbarruddin and Hairul Nizwan Abd Majid

Material management in themed restaurants: Inspiring the experience economy
Farah Adibah Che Ishak, Philip Crang and Muhammad Shahrim Ab Karim

Purchasing fruits at retail store: Assessing customer satisfaction
Nurul Afifah Nasir, Nur Suhaida Suboh, Fatimah Abd Ghani and Norhayati Mat Yusoff

Assessing the internal factors of Malay ethnic restaurants business growth performance
Raja Puteri Saadiah Raja Abdullah, Hashim Fadzil Ariffin, Zurinawati Mohi and Nor Asmalina Mohd Anuar

Halal management system in restaurant operation: Identifying the motivational factors
Nor Ellyna Razali, Ungku Fatimah Ungku Zainal Abidin, Mohhidin Othman and Siti Fatimah Mohamad

Food allergy: Knowledge, Attitude and Practices (KAP) among food handlers in school canteen
Noorazlin Ramli, Wan Nazriah Wan Nawawi, Malina Hanum Mohd Kamal and Jazira Anuar

University students’ perception on the fast food industry service quality in Terengganu
Arma Mohd Faizal Abu Bakar, Jazira Anuar, Mohd Azuan Mohd Alias and Tajulurrus Mohamad

Brand equity and customer behavioural intention: A case of food truck business
Rahayu Mokhtar, Zulhan Othman, Aliffaizi Arsat and Mohd Faeez Saiful Bakhtiar

Job satisfaction and job-hopping behaviour among employees of casual dining restaurant
Nathalie Joan Jules, Hazrina Ghazali and Mohhidin Othman

Review on price, service quality and customer loyalty in fast food restaurant
Hazirah Mohammed Shaed, Nurul Atiqah Zulkefli, Norzaidah Ngali and Norazlina Rahmat

Government hospitals food quality and patient satisfaction
Nurul Nadira Busra, Siti Noraisah Dolah @ Abdullah, Haslina Che Ngah and Azlina Samsudin

Tourist motivation to consume Pulau Pinang local food
Norliana Hashim, Wan Dzafarul Ariff Kamarulzaman, Aida Khalida Mohamed Idris and Rashid Salleh

Volume 9, Issue 3 - December 2017

International Tourists Purchase Intention towards Low-Carbon Tour Packages

Teng-Yuan Hsiao, Pei-Ling Sung and Chia-Yun Lu

Participants’ Behavioral Intention to Re-Attend Outdoor Sport Events (Penang, Malaysia)

Siew-Ching Yeoh and Yen-Nee Goh

Exploring Baba and Nyonya Culture via Multiple Image Lenses: Food Travellers’ Perspective

Jason M. S. Lam, Sean Lee, Goh Mei Ling and Siti Zakiah Melatu Samsi

Service Quality, Value, Satisfaction and Future Intention in Medical Tourism

Noor Hazilah Abd Manaf, Suharni Maulan, Husnayati Hussin, Puteri Nemie Jahn Kassim, Rokiah Alavi and
Zainurin Dahari

Social Transformations of Rural Communities Through Ecotourism: A Systematic Review

Velan Kunjuraman and Rosazman Hussin

How Bloggers Use Geography to Develop Online Destination Image for Malaysian Borneo

Siao Fui Wong, Balvinder Kaur Kler and Stephen Laison Sondoh Jr.

Institutional Sustainability of Malaysian Homestays: Government Perspective
Ann Selvaranee Balasingam, Jamil Bojei, Khairil Wahidin Awang and Salleh Mohd Radzi

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Volume 10, Issue 1 - June 2018

Public-Private Partnership (PPP) in Managing Arts, Cultural and Tourism Sector
Qistina Donna Lee Abdullah and Salmiah Abdul Hamid

Key Drivers of Medical Tourism in Malaysia
Suseela Devi Chandran, Fadilah Puteh, Azizan Zianuddin, Nur Alia Azmi and Wong Wai Khuen

Do ‘Kafeteria Sihat’ Attributes influence Customers’ Post Purchase Behaviour?

Abdul Rais Abdul Rahman, Chemah Tamby Chik and Mohd Salehuddin Mohd Zahari

The Globalization of Malaysia National Cuisine: A Concept of ‘Gastrodiplomacy'

Naili Nahar, Shahrim Ab Karim, Roselina Karim, Hasanah Ghazali and Steven Eric Krauss

Tourism Development in Rural Areas: Potentials of Appreciative Inquiry Approach

Roslizawati Che Aziz, Nik Alif Amri Nik Hashim and Zaimatul Awang

Determinants of Competitive Advantage in the Tourism Sector of Langkawi Island, Kedah
Er Ah Choy Nur and Helwa Ruslan

Student Perception towards In-Class Simulation Games: A Case of Hospitality Investment Simulation
Mohd Hafiz Hanafiah and Mohd Raziff Jamaluddin

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Volume 10, Issue 2 - December 2018

Service quality, satisfaction and revisit intention: A conceptual model
Nurul Amalinah Rusdin & Rosmalina Abdul Rashid

Highlands Sustainable Development and Tourist’s Satisfaction: A Grounded Model Study
Ang Kean Hua

Tourists’ Shopping Expectation, Perceived Value and Shopping Satisfaction in Malaysia
Anis Liyana Buliah, Azila Azmi, Norliza Aminudin, Dahlan Abdullah & Dian Aszyanti Atirah Mohd Asri

Trying out New Cafes in Town: Assessing the Impact of Physical Environment on Visit Intention
Chong Ka Leong

Millennials’ environmental awareness, price sensitivity and willingness to pay for Green Hotels
Joo-Ee Gan & Seo Nuli

Kuala Selangor perceived attractiveness as a domestic tourism destination
Hasan Mohamed Zakaria & Azlizam Aziz

Service attributes, customer satisfaction and return usage: A case of Uber Malaysia
Muhamad Zulhelmi Abdullah Suhami, Salim Abdul Talib, Sabaianah Bachok & Maria Mohd Saleh

Nutrition adequacy level and elementary school students’ learning achievement
Kasmita, Asmar Yulastri, & Feri Ferdian

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Volume 11, Issue 1 - June 2019

Visitor’s experiential attributes and revisit intention to Islamic tourism attractions in Malaysia
Arni Abdul Gani, Mazlina Mahdzar and Nor Asmalina M. Anuar

How does sociocultural identity influence Indonesian students’ intention to study in Malaysia?
Evelyn Hendriana, Khairil Wahidin Awang, Raja Nerina Raja Yusof and Jamil Bojei

Analysing the implications of hospitality and culinary educators’ tacit knowledge utilization
Michael Anastasiou

Can online courses improve my GPA? A case of Hospitality & Tourism students in Asia and United States
David Baker and Ramaprasad Unni

Tourism development plan for the Calicoan Island: A community-based tourism (CBT) approach
Niña Jesusa P. Anore, Charmaigne Joy E. Bersamin, Issa Marie M. Catapang, Gil Ernest M. Gatinga, Ma. Angelica M. Gomez, Sophia Joy L. Robles and Jame Monren T. Mercado

Human capital issues in Malaysian MICE industry from the expert’s perspective
Nadia Mohd Adros and Hassnah Wee

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Volume 11, Issue 2 - December 2019

Drivers of organizational commitment and job satisfaction among lodging industry employees
Aladin M. Ibrahim

Factors affecting young adults’ purchase intention of green food products in Malaysia
Tan Poh Leong and Audrey Malenee Mariadass

Relationship between training effectiveness, motivation and public hospitals food handlers’ food safety practice
Norhafizah Omar and Aslinda Mohd Shahril

Talent Management: An integrative review of theoretical and industrial practices
Raja Iskandar Putera Raja Mustapha, Mohd Zool Fadli Ibrahim, Joesri Mohamad Saber and Azlan Salim

Thai street food and brand image development: An investigation from tourists’ perspective
Yanisa Mitgosoom and Ann Suwaree Ashton

The “Noble” impacts of mass tourism on Bali island: The local community prospective
Chong Ka Leong

A preliminary review of the cultural heritage and emerging pilgrimage tourism in Tamil Nadu
V. Sivakumar, P.R. Saranya, A. Iyappan and S. Leelapriyadharsini

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Volume 12, Issue 1 (Special Issue - 3rd HTC 2019) - February 2020

Personality types, perceived job-related stress and coping strategies among hotel front line employees.

Nurshazliza Shaiful Kahar & Hassnah Wee

How important is the frontline uniform toward employee’s self-efficacy? A case study of five-star hotel.

Nurliyana Baharuddin & Mohd Raziff Jamaluddin

The influence of internship determinants on hospitality undergraduates’ satisfaction level: A case of public universities in Malaysia.

Syafinaz Ruslan, Siti Fatimah Mohamad, Nurul Hanisah Juhari & Muhammad Shahrim Abdul Karim

A model linking HRM practices, service-oriented OCBs & organizational performance in Malaysian hotel industry.

Lee-Yen Foo, Hazrina Ghazali, Dahlia Zawawi, Siti Fatimah Mohamad & Mohhidin Othman

Pro-poor tourism concept in the context of selected destinations in Ilocos region, Philippines.

Ara Joyce Aya-Ay, Kathleen Joy Gabriel, Deanne Pearl Guilatco, Yulliam Shirlette Maglaya, Martina Riah Mendoza, Maria Agatha Tacneng & Avi Ben P. Andalecio

Impact of social media on e-tourism: A critical analysis of determinants of decision making.

V. Sivakumar, PR. Saranaya, S. Leelapriyadharsini & A.Iyapan

Assessing the effect of airport physical environment on passenger's satisfaction: a mediating effect of passenger's delight.

Nur Aida Amani Baharuddin & Mazlina Mahdzar

Technographic segmentation using neural network at the Rainforest World Music Festival.

Nur Balqish Hassan, Noor Hazarina Hashim, Norhisham Bakhary & Khairul H. Padil

The safe city programme strategies and sustainability in urban tourism environment.

Nurin Uzma Eizzaty Noor Eizamly & Faiz Izwan Anuar

Appraising the role of memorable tourism experience between the relationship of destination image and Melaka domestic tourists’ revisit intention.

Shakira Izzati Johari & Nor Asmalina Mohd Anuar

Exploring potential ecotourism products in Sabah, Malaysia.

Velan Kunjuraman & Rosazman Hussin

An empirical assessment of tourist loyalty towards budget accommodation service.

Tintin Suhaeni, Lina Setiawati, Maya Setiawardani & Dwi Suhartanto

Key success factors toward MICE industry: A systematic literature review.

Muhammad Saufi Anas, Nurul Amirah Maddiah, Nurin Uzma Eizzaty Noor Eizamly, Nadiahtul Aisyah Sulaiman & Hassnah Wee

Massive Open Online Course (MOOC) service quality assessment: Issues and instruments.

Safwana Nur Widad Safri, Zurinawati Mohi & Mohd Hafiz Hanafiah

Determinants of customer acceptance and usage of mobile hotel reservation apps (MHRA): An exploratory factor analysis.

Mohd Noor Ismawi Ismail, Mohd Hafiz Hanafiah, Mohamad Abdullah Hemdi, Norzuwana Sumarjan & Abdul Aziz Azdel

E-WOM in creating purchasing decisions on online hotel reservation.

L.A. Wibowo, P.D. Dirgantari, Ratih Hurriyati, Bambang Widjajanta & R.A. Hirjianti

Comparison of the business sustainability perception of Malaysian manufacturing SMEs.

Yusmzida Mohd Yusoff, Muhamad Khalil Omar & Mazlina Ahmad Zayadah

Involvement and Service-oriented Behavior among Frontline SME Employees.

Adila Sosianika, Tintin Suhaeni & Dwi Suhartanto

Perceived destination competitiveness and response behavior: A test of mediation.

Zaliha Zainuddin, Salleh Mohd Radzi, Mohamad Salehuddin Mohd Zahari & Mohd Hanafi Azman Ong

Sustainability, safety and security: A case for hospitality industry response to natural disasters.

Vena Ward & Alex Mattern

Roadmap of ecotourism development for emerging tourism destination in the Philippines.

Ma.Gerlia Aujero-Blanza

Tourists’ cognitive imagebattributes of Kilim Karst Geoforest Park, Langkawi.

Mohamad Hanif Mohamad Salleh & Mazlina Mahdzar

Volunsharing of Lenggong Valley world heritage site: A content analysis.

Norliza Aminudin, Maisarah Mohamad Nazary & Salamiah A. Jamal

Risk perception towards international travellers’ destination choice: A case of Sabah.

Izyan Dahlia Supani & Zuliah Abd Hamid

Self-ordering kiosk usage and post-purchase behaviour in quick service restaurant.

Noradzhar Baba, Aslinda Mohd Shahril & Mohd Hafiz Hanafiah

Local heritage food as a significant factor in Malaysia gastronomy tourism.

Hafizan Mat Som, Nani Masnida Nordin & Amzari Jihadi Ghazali

The determinants of food heritage based on age in Klang Valley, Malaysia.

Adilah M.D Ramli, Dg Khairunissa Ahmad Sapawi & Mohd Salehuddin Mohd Zahari

The readiness theme development from a case study in Thailand halal restaurants.

Wannasri Wannasupchue, Siti Fatimah Mohamad, Farah Adibah Che Ishak & Ungku Fatimah Ungku Zainal Abidin

How sensory marketing elements attract customer to return to theme restaurant.

Nuratirah Kamaludin, Chemah Thamby Chik, Sabaianah Bachok & Suria Sulaiman

The impacts of food vlog attributes on para-social interaction and customers’ response behaviours.

Nurul Iman Abd Razak & Muhammad Izzat Zulkifly

Nutritional composition and sensory quality evaluation of Philippine Choco Chiffon Cake.

Raymund B. Moreno, DBM

Hazard Analysis and Critical Control Point (CCP) determination in cook-chilled Beef Curry and Beef Kurma.

Dora Liyana Abd Lataf, Nor Aimy Mahyudin, Ismail Fitry Mohamad Rashedi, Rasiyuddin Hariri & Ahmad Zaki Abdullah

Pineapple cookies characteristics and sensory hedonic acceptance.

Nur Farah Syazana Md Salleh, Chemah Tamby Chik, Norhidayah Abdullah & Noradzhar Baba

Pahang food terminologies: Young generations’ understanding and usage.

Khairunnisa Mohamad Abdullah, Faridah Hanim Ismail, Norol Hamiza Zamzuri, Saidatul Afzan Abdul Aziz & Rosmaliza Muhamad

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Volume 12, Issue 2 - June 2020

Destination competitiveness, tourism facilities and problems in promoting Uttarakhand as a tourism destination
Bindu Roy and A.K. Saxena

Ethical heritage interpretation in Indigenous contexts: An ethnographic case study
Christy Bidder

Dimensions and perspectives of objectivist, constructivist, and postmodernist approaches on Malay food authenticity
Muhamad Zulfikri Hasni, Shahrim Ab Karim, Mohd Mursyid Arshad, Haslinda Abdullah and Siti Nurhayati Khairatun

Co-creation and service innovation as performance indicators in the hospitality industry
Vivek Sharma and Dada Ab Rouf Bhat

Online travel agencies (OTAs) e-service quality, brand image, customer satisfaction and loyalty
Wan Nur Fasihah Wan Jasni, Mohd Raziff Jamaluddin and Mohd Hafiz Hanafiah

Ecotourism impacts in Pulau Kukup National Park: Exploring resident perspectives
Ahmad Edwin Mohamed, Mohamad Khairi Alwi and Lim Wen Xing

Future Culinary Students’ Career: Do Internship Program Experiences Make a Difference?

Mas Affandy Mashuri, Mohd Onn Rashdi Abd Patah and Azdel Abdul Aziz

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Volume 12, Issue 3 - December 2020

Knowledge, Attitude, and Practice of Food Safety among On-Site Premises in Public Universities

Nur Afif Nabilah Abu Bakar and Norhidayah Abdullah

Sarawak Cuisine: An Overview and Its Identity

Christopher Wan Sageng, Mark Kasa, Joseph Martin Pudun, and Nursyafiqah Ramli

Expectations of Indian guests from Hotel Preparedness in COVID-19

Sarah Hussain, Firdous Ahmad Shah, and Saima Kareem

Tourism demand in Malaysia: A panel data analysis of 17 OECD countries

Ravikumar Suppiah and Doris Padmini Selvaratnam

Organizational commitment, talent management and performance in hospitality industry

Rajani Kumari Sarangal, Priyanka Sharma, and Parikshat Singh Manhas

Emotional tourist-experience model: Exploring the health-wellbeing for the active 50-plus tourists

Anugool Bhumiwat and Ann Suwaree Ashton

Resident attitudes towards support for future tourism: Utilising the Social Exchange Theory (SET)

Irfana Rashid

Massive Open Online Course (MOOC): Our saviour during COVID-19 pandemic?

Safwana Nur Widad Safri, Zurinawati Mohi, and Mohd Hafiz Hanafiah

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Volume 13, Issue 1 - June 2021

Expenditure-based segmentation of foreign visitors in a Nature reserve in Tokyo, Japan

Hasan Zakaria*, Shinya Numata, and Katsuya Hihara

Tourist Police Service Quality and Service Culture Influence on Tourists’ Confidence

Norfarah Nordin* and Siti-Nabiha Abdul Khalid

Determining the relationship between self-directed learning readiness and acceptance of E-learning among culinary students

Quah Wei Boon*, Aznur Fazlin Che Abu Bakar, and Norjainah Mohd Yusop

Perceived values of the hotel website quality and behavioral loyalty among baby boomers

Nur Syahira Bibit and Muhammad Izzat Zulkifly*

Demographic differences and tourist preferences. Utilising the theory of planned behaviour during COVID-19

Cheam Chai Li* and Wan Muhammad Zulhilmi Bin Wan Ya’Acob

The impact of supervisory status on job satisfaction for hospitality and non-hospitality workers

Maureen Snow Andrade, EdD*, Doug Miller, PhD, and Jonathan H. Westover, PhD

Hotel website quality influence on customer purchase intention

Muhammad Syazani Ghazali, Aslinda Mohd Shahril*, Nur Aina Shuhada Norzeri, and Nur Ain Shafika Rosle

Interpersonal relationship, workload pressure, work environment and job stress level among culinary internship students

Khairunnisa Mohamad Abdullah* and Nor Rabiatul Adawiyah Nor Azam

Tracing pre-diploma students’ academic performance : A case of Universiti Teknologi MARA Malaysia

Mazlina Mahdzar*, Aini Jaapar, Wan Zuraida Wan Mohd Zain, Ismassabah Ismail, and Rosdiana Abd Razak

Identification and mapping of adventure tourism resources in Sohra Civil Sub-Division areas, Meghalaya

Londoner Murphy Sohtun*

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Volume 13, Issue 2 - December 2021

Looking through a tourist gaze: the Joy of Missing Out (JOMO) and the case of mussels

Francesc Fusté-Forné* and Asif Hussain

A review of the current hotel industry situation in Malaysia

Gopinath Sangaran* and Gobinath Selvanayagam

Exploring factors influencing purchase intention on semi-prepared food among Malaysia consumers

Hairunnisa Mohamad Ibrahim*, Azuralisda Mohd Ghazali and Zuratulraha Jaafar

User experiences using e-Hailing food delivery service in Klang Valley

Noor Hidayah Mohd Yusof, Nur Syamirah Ab Halim, and Zurinawati Mohi*

The impact of COVID-19 outbreak towards the post-pandemic leisure travel intention

Angela Susanto, Ayu Amelia*, Catherine Amadea, and Evelyn Hendriana

The visitors’ satisfaction visiting Kuala Lumpur and Selangor recreational parks

Muhamad Farhan Azenan, Syakir Amir Ab Rahman*, and Lukman Hakim Mahamod

Mobile Eateries SMEs: Occidentals & Malaysia Chronicles

Mohd Remie Mohd Johan*, Md. Azalanshah Md. Syed, and Hamedi Mohd Adnan

Sensory tourism: A case study on Devnar school for the blind

Pravalhika Vadarevu and Nagarjuna G*

Students’ Experiences towards Open and Distance Learning (ODL) Service Quality in UiTM Puncak Alam

Nur ‘Aliah Kamarul Azlan, Rafael Amirul Azman, Wan Nur Athirah Wan Mohd Azman, and Zurinawati Mohi*

Customer Mistreatment and Employees’ Emotional Exhaustion: Moderating Role of Gender

Nur Hidayah Jesni and Mohd Onn Rashdi Abd Patah*

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Volume 13, Issue 3 (Special Issue) - December 2021

Potential of Pariangan Tanah Datar Hot Spring for Domestic Tourism

Siska Mandalia and Dr. Rizal

Culinary Tourism as a support for the tourism industry based on local wisdom in the City Of Serang

Febryola Indra

The utilization of Indonesia soft power: promoting Toba caldera as UNESCO global geopark 2020

Hendra Manurung and Elvinro Sinabariba

Community development in the advancement Kawal Darat Shells Hill (BKKD) site area as a tool for green tourism in Bintan Island

Defri Elias Simatupang, Robert Sibarani, Syafruddin Pohan and Rita Margaretha Setianingsih

How a resort solves financial crisis in pandemic era

Yusep Windhu Ari Wibowo

Regulation of central and regional governments in managing foodservice with environmental insight in Medan

Zaitun*, Albiner Siagian, Elisa Julianti and Rita Margaretha Setianingsih

Covid-19 and the work motivation: hotel employees based on Herzberg’s two factor-theory perspective

Lu’luwatin Rosdiana Aprilia, Sri Marini and Sari Melinda Rosalina De Vos

Tourist perceptions of the implementation of health protocols in the tourism sector in Garut regency

Endang Komesty Sinaga, Ayu Nurwitasari, Cucu Kurniati and Nur Komariah

The hotel X-belitung marketing strategy evaluation in the Covid-19

Mustika Permatasari, Mega Aldora and Alditya Detmuliati

The awakening of tourism sector in Kepulauan Riau province road to recovery from Covid 19 (Kepri bangkit movement strategy)

Eva Amalia

Factors affecting career advancement of female chefs

Siti Ida Isnainie Md Mubin, Mohamad Abdullah Hemdi and Srinita Isjkarim

7Ps theory of service marketing innovation: A survival strategy for hotel sector post Covid-19 in China

Yang Peng and Watsida Boonyanmethaporn

The purchase intention of online home-based food products among Kelantanese

Siti Anis Adilah Tarmazi, Najua Mohd Ali, Suriaty Ismail and Wan Siti Nor Azma Ab. Aziz

Online food ordering and delivery service: A study of satisfaction among students residing in UiTM Pulau Pinang during Movement Control Order (MCO)

Fairuz Ahmad Faizar, Najua Mohd Ali and Siti Anis Adilah Tarmazi

The utilization of social media as learning media for students of pre-service teacher education in the pandemic of Covid-19

Lutifyah Hidayati, Marniati and Mita Yuniati

The influence of the components of yoga destination development toward tourist satisfaction and revisit intention

Phattarawadee Rungsimanop and Ann Suwaree Ashton

Tourism product quality perceptions and big spenders’ travel intention in Malaysia: A comparative study of Southeast Asian and Middle Eastern countries

Zaliha Zainuddin, Mazni Saad and Mohd Hanafi Azman Ong

Economic sustainability in safari tourism in Southeast Asia: The case of Minneriya National Park Sri Lanka

Dr Madura Thivanka Pathirana, Prof. H. M. R. P. Herath, Prof. Noel Scott and Dr. Sarah Gardiner

Retirees’ motivation for wellness tourism activities: Thailand case study

Nanthawat Suetrong and Ann Suwaree Ashton

Analysing the importance of Malaysian gastronomic tourism campaigns and tour packages in attracting tourists to visit

Mohd Nor Ahmar Mohd Sanip, Ramlee Mustapha and Suriani Mohamed

Developing a framework on success performance of community-based homestay tourism programme: Evidence from insider of homestay

Nor Syuhada Zulkefli, Roslizawati Che Aziz and Aifa Rozaini Mohd Radzol

Travel bubble: Risk anxiety, risk attitude and intention to travel during Covid-19 outbreak

Juliana Langgat, Marry Tracy Pawan, Noor Fzlinda Fabeil and Khairul Hanim Pazim

Measures taken by the hoteliers to overcome the Covid-19 impact

Noor Azimin Zainol, Nurhazani Mohd Shariff and Eshaby Mustafa

From creation of the universe to a whale rider: Exploring traditional tales in the digital promotion of New Zealand

Norhanim Abdul Razak

The evaluation of usability of i-Rehlah prototype based on experts’ consensus using Fuzzy Delphi Analysis

Mohammad Imran Ahmad, Mohammad Najib Jaffar, Ahmad Syukri Adnan and Naqibah Mansor

Anchor 34

Volume 14, Issue 1 (Special Issue - 1st ICoHoTS & 4th HTC 2021) - May 2022

Profiling the Segments of Visitors in Recreational Forests

Nitanan Koshy Matthew*, Chin Kee Tom, and Velan Kunjuraman

SME's processed frozen food packaging perceived hedonic and utilitarian value influence customers buying decision

Aidza Ashikin Alias* and Ali Mohamad Noor

Exploring the potentials and impact of indigenous Ghanaian dishes in the restaurant sector within the hospitality industry

Akua Serwah*, Derweanna Bah Simpong, and Marlisa Abdul Rahim

Occupational stress contributes to the job performance

Faridah Hanim Ismail*, Faradewi Bee Abdul Rahman, and Suriati Osman

Selection attributes of Korean restaurant based on customer satisfaction and loyalty

Nurul Shahiera Mohd Raihan, Suriati Osman*, Faradewi Bee Abdul Rahman, Faridah Hanim Ismail, and Nina Farisha Isa

What makes customer satisfied? Investigating the role of restaurant attributes at Malay food restaurants

Muhammad ‘Arif Aizat Bashir, Hairul Nizwan Abd Majid*, Nurul Adibah Norkhalid, Mohd Salehuddin Mohd Zahari, and Hazmal Ismail

Developing a Model of Perceived Value, Quality of Life, Place Attachment and Destination Loyalty

Muhamad Nasyat Muhamad Nasir*, Marlisa Abdul Rahim, Suchi Hassan, and Siti Fariha Muhamad

Consumer Purchase Intention Towards Organic Food in Selangor, Malaysia

Aslinda Mohd Shahril*, Chemah Tamby Chik, and Nurul Hanis Amer

Exploring Memorable Tourism Experiences and Revisit Intentions of Langkawi Island: A Conceptual Model Development

Nurzehan Abu Bakar*, Hassnah Wee, and Mohd Hafiz Mohd Hanafiah

Reframing Households’ Food Waste Prevention Behaviour: A Conceptual Unified Framework Proposition Integrating Religiosity

Muhammad ‘Arif Aizat Bashir, Mohd Salehuddin Mohd Zahari, Muhammad Izzat Zulkifly, and Hairul Nizwan Abd Majid*

Cultural Identity of Malay Bugis: A Reflection in Traditional Food Practices

Norsyahidatun Naim Misran, Mohd Shazali Md.Sharif*, Mohd Noor Azmin Akbarruddin, Mazni Saad, and Abdullah Muhamed Yusoff

Innovation capability among tourism SMEs in Kelantan

Fadhilahanim Aryani Abdullah* and Ruzanifah Kosnin

Understanding the concept of Islamic hospitality: A move towards Malaysia hotel’s sustainability

Nor Amira Mohd Razali*, Khairil Wahidin Awang, Mohd Fadil Mohd Yusof, and Hazriah Hasan

The Effect of Restaurant Service Quality On Customer Satisfaction: A Conceptual Paper

Fatin Nabila Mohd Nazri*, Derweanna Bah Simpong, and Naziatul Aziah Mohd Radzi

Customer Perception on the Adoption of Self-Service Technologies in Klang Valley

Azlinda Hakim Lokman Hakim*, Hairunnisa Mohamad Ibrahim, and Pauline Tang Pei Lin

Malaysian tourists’ intention to travel during the Covid-19 pandemic

Nor Syuhada Zulkefli*, Aifa Rozaini Mohd Radzol, Marlisa Abdul Rahim, and Hazzyati Hashim

Exploring Guests’ Service Experience of Boutique Backpacker Hostels: A Critical Incident Technique (CIT) Approach

Jasmine Zea Raziah Radha Rashid-Radha*, Mohd Fadil Mohd Yusof, and Noor Azimin Zainol

Designing an ecotourism initiative to create economic incentives for forest conservation

Huda Farhana MM* and Mohd Parid M

Hotel Ammenities, Customer Satisfaction and Customer Experience: A Test of Mediation

Faizal Azrin Abdullah, Tuan Ahmad Tuan Ismail*, and Abdullah Muhamed Yusoff

Integrating Social Media Marketing Toward Business Performance and Food Truck Business Resiliency: A Conceptual Framework

Hairul Nizwan Abd Majid, Mohd Salehuddin Mohd Zahari, Lovelyna Benedict Jipiu, Mohd Zain Kutut, and Muhammad ‘Arif Aizat Bashir*

Take away or delivery? Acceptance of online food delivery (OFD) during COVID-19 pandemic

Nur Hafizah Muhammad* and Nur Dalila Mat Yusoff

The relationships between service quality, satisfaction, and loyalty of spa customers

Siti Nadhirah Mohamad*, Hasif Rafidee Hasbollah, and Siti Fatimah Ab Ghaffar

Exploration of core motivational factors of Muslim friendly spa utilization among the spa goers

Nur Afiqah Mohamad and Nor Dalila Marican*

Investigating the usage of Self Ordering Kiosk towards Customer Behavior: A case on McDonalds

Siti Asma Yaacob, Azdel Abdul Aziz*, Noor Azmi Ahmad, and Mohd Noor Ismawi Ismail

Factors influencing stress among female students in Universiti Malaysia Kelantan (City Campus)

Hafzal Halim* and Naziatul Aziah Mohd Radzi

The implementation of Halal food awareness among undergraduate students

Faradewi Bee A Rahman*, Suriati Osman, Faridah Hanim Ismail, Asma Azman, Nursyazrina Ahmad Termizi, and Siti Zarifah Dahri

Advantages And Challenges of The Gig Economy: Perspective from Potential Hospitality Employees

Tay Kei Win and Siti Fatimah Mohamad*

Trusting The Wisdom of Stranger and eWOM Credibility in Collaborative Consumption: A Conceptual Paper

Siti Azira Binti Babh, Mohd Noor Ismawi Ismail*, Azdel Abdul Aziz, and Izyanti Awang Razli

A Conceptual Framework: Examination the Role of Physical Environment on Airbnb Experiences

Nor Maizana Mat Nawi*, Zurena@Rena Shahril, Rasidah Hamid, and Nik Alif Amri Nik Hashim

Understanding Crowd Management in Sports Events: A Preliminary Study

Lina Munirah Kamarudin*, Nur Azyan Raihan Abd Aziz, and Asmahany Ramely

Financial Sustainability of Small and Medium Enterprises: A Bibliometric Analysis

Normaizatul Akma Saidi*, Naziatul Aziah Mohd Radzi, Ahmad Fahme Mohd Ali, and Siti Fatimah Ab Ghaffar

Bake The World a Better Place: Embedding Social Entrepreneurial Spirit Among Community Bakers During Covid-19 in Malaysia

Mazne Ibrahim* and Nur Aliah Mansor

Relationship between stress and lifestyle with internet addiction among Z generation

Normaizatul Akma Saidi, Siti Fatimah Ab Ghaffar*, Chua Yee Sa, Nur Nabila Ezani, Nor Shuhada Abdul Zhani, and Taranjit Kaur Ram Singh

Consumer’s Motivations to Used Self Service Kiosk in Fast Food Restaurant

Harnidah Samengon*

Food Safety Culture and Risk Factors: A Case Study in Melaka Tourist Spots

Ungku Fatimah Ungku Zainal Abidin*, Aifaa Roslan, Siti Sarah Mustafar, Farah Adibah Che Ishak, Muhamad Shahrim Abdul Karim, Noor Azira Abdul Mutalib, and Maimunah Sanny

Sustainable food waste practice among small medium enterprise (SME) restaurant operators in peninsular Malaysia

Nur Azimah Othman, Derweanna Bah Simpong*, Nurul Fardila Abd Razak, Normaizatul Akma Saidi, Harnidah Samengon, and Ghazali Ahmad

A conceptual diagram of Homestay stakeholder’s interaction in inducing environmental behaviour

Nur Farihin Abd Hadi Khan*, Nik Madeeha Nik Mohd Munir, Muhamad Nasyat Muhamad Nasir, and Aikal Liyani Mohd Rasdi

Propensity Adoption of Digital Technology Among Small Medium Enterprises in The Tourism Industry

Fadhilahanim Aryani Abdullah*, Nurul Hafizah Mohd Yassin, Hasif Rafidee Hasbollah, Normaizatul Akma Saidi, Naziatul Aziah Mohd Radzi, and Hazzyati Hashim

A Phenomenological Study on Hospitality Lecturers’ Experiences in Coping with Part-Time Study

Faezanuurfarhha Md Yusof, Norzuwana Sumarjan and Mohd Onn Rashdi Abd Patah*

Anchor 35

Volume 14, Issue 2 - June 2022

Investigating the impact of modernization attributes and knowledge toward sustaining Nyonya cuisines in Malacca

Nur Nadia Maisarah Binti Mohd Fisol* and Norhidayah Abdullah

Does COVID-19 stop night market’s traders from losing their income?

Mas Affandy Mashuri*

Parents in Preparing Meal for Children: Knowledge, Attitude and Practice

Nurul Falah Hashim*, Mohd Yusof Yaakob, Adibah Aishah Md Sahak and Shazali Mohd Shariff

Career Development, Work Environment and Challenges of Hotel Middle Managers

Mohd Onn Rashdi Abd Patah* and Mohd Salehuddin Mohd Zahari

Impact of COVID-19 Pandemic on Hotel Service Quality and Customer Satisfaction

Laili Afliza Azis Nur and Hidayah Che Ahmat*

Influence of quick-service restaurant’s service quality towards customer online review

Nadiah Sarah Norazha, Nur Farah Mohd Faisol, Raiyan Najmi Mat Baki, and Zurinawati Mohi @ Mohyi*

Personal Factor and Consumer Purchase Intention: The Risen of Coffee Culture in Klang Valley, Malaysia

Nur Yasarah Yahya*, Nurin Adini Mazlan, and Wan Nor Bayah Wan Kamarudin

Mediating effect of perceived destination image between K-dramas’ motivational influence and visit intention to South Korea

Felipe B.Pablo IV*, Joy DC. David, and Patricia S. Ambrosio

Examining the Impacts of Travellers' Intrinsic Motivation in Social Media Travel Sharing Behaviour in Indonesia

Elisabet Dita Septiari and Azizah Omar*

Evaluation of customer satisfaction and Behaviour Intension using Expectation confirmation theory: A Study of Home Cooked Food in North India

Suvidha Khanna, Sheetal Bhagat, and Priyanka Sharma*

The Appropriate Drying Parameters for Producing Wild Carob (Ceratonia siliqua L.) Cocoa Powder Substitute

Aziz Caliskan*, Norhidayah Abdullah, Noriza Ishak, and Suleyman Engin

Anchor 36

Volume 14, Issue 3 - December 2022

The Quality of Kopitiam Physical Environment: Are Patrons Satisfied?

Safwana Nur Widad Safri and Zurinawati Mohi*

Destination Service Quality, Tourist Satisfaction and Revisit Intention: The Moderating Role of Income and Occupation of Tourist

Kamaleswar Boro*

Trustworthiness of Travel Information Sources on Instagram and Intentions to Visit Gopeng Perak

Mazlina Mahdzar*, Nurul Dafiqah Kamarulzaman, Deirdre Serena Sendi Michael Remy, Zakina Izienty Zainal, Nurul Syafiqqah Mohd Shawal, and Nurul Faziera Osman

Air passenger satisfaction and airport service quality

Manoj Kumar and Krishan Kant Meena*

Moderating effects of media towards repurchasing functional food

Mohamad Luqman Mohamad Idris, Chemah Tamby Chik*, Nurul Farah Sharini Hazman Wong, Abdul Rais Abdul Rahman, Aslinda Mohd Shahril and Sabaianah Bachok

Determinants of Sustainability among Beach Resorts

Ma. Joy G. Soriano*

A Study on Staycation: The Perception and Attitude of Tourists in Kerala Scenario

Tony C Mathew* and Sridevi N

Social Media Travel Influencers’ Attributes and Tourists’ Travel Intention: The Role of Source Credibility

Mohammad Faisal* and Devendra Kumar Dhusia

Adaptation of Indigenous Traditional Performance to a Tourism Entertainment: A Case Study of Hmong People in Ban Mae Sa Mai, Thailand

Wirasant Wirunsakunphiban, Rachod Nusen*, Ayu Haswida Abu Bakar, and Duratul Ain Dorothy Jonathan Linggang

Factors of Indigenous Community Tourism Business Success for the Mhong Entrepreneurs in Thailand

B Chartrungruang*, W Wattanalaungarun, K Sa-Ingthong, M.H.M Hanafiah, and N.H. Zamzuri

Anchor 37

Volume 15, Issue 1 - June 2023

A Study on the Impact of Innovative Technologies in the Hospitality Industry

Edgar D’Souza* & Kevin D’Souza

How to Conduct a Bibliometric Analysis using R Packages: A Comprehensive Guidelines

Muhammad Fakruhayat Ab Rashid*

Self-service Kiosks in Fast Food Restaurants: A Study on Customers' Usage Intentions

Siti Nur Syahida Mohd Shukry, Suhada Nazira Mazlan, Muhammad Safuan Abdul Latip*, Mohamad Amiruddin Mohamad, & Ainnin Sofea Azeman

The Practices of Nasi Ambeng Among Modern Javanese Community in Malaysia

Muhammad Shahrul Mohd Suleiman, Mohd Shazali Md Sharif*, & Zatul Iffah Mohd Fuza

Sensory Acceptability of Roselle Leaves (Hibiscus sabdariffa) as Souring Agent in Instant Spice Mix

Aladin M. Ibrahim*, Richard Daryl M. Blas, Maevelle Lou A. Batobato, Christine Joy A. Norcos, Joy Crizette S. Miranda, Francis G. Sevilla, & Davis Louie O. Baron

Causes Influencing Consumer Purchasing Satisfaction: A Study on Street food at Penang, Malaysia

Mohamad Zefry Suhaimi Ahmad Suraini, Nur Syahira Bibit*, Wan Siti Nor Azma Abd. Aziz, Mas Affandy Mashuri, & Siti Rohimi Mohamed Apandi

A Bibliometric Analysis of Customer Engagement Research In The Hospitality And Tourism Industry

Purva Kansal & Shipra*

A Systematic Literature Review on Technology-Enabled Experience in Hotels

Ritu Narang & Ankita Jaiswal*

The Factors That Influence Youth Consumption of Junk Food

Nur Shahirah Shamsol & Nur Nadia Maisarah Mohd Fisol*

From Idea to Impact: Reviewing Innovation Perspectives of Creators and Consumers in The Foodservice Sector

Esther Sii Wei Ling*, Bee-Lia Chua, & Wan Melissa Wan Hassan

Self-service token vending machines: Are train commuters satisfied and continue to use them?

Muhammad Farhan Mohd Halim, Zurinawati Mohi, & Raja Puteri Saadiah Raja Abdullah*